---
title: "ePrzelewy"
canonical_url: https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/faqs/globalcollect
---

* [Overview](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/overview.md)
* [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/countries-and-currencies.md)
* [Integration](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/integration.md)
* [Process flows](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/process-flows.md)
* [Testing](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/testing.md)
* [Additional information](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/additional-information.md)
* [Reporting](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/reporting.md)
* [FAQ](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/faqs.md)

# FAQ

* [Show Hide
  At what status can we refund the order?](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/faqs/globalcollect.md#body-1-at-what-status-can-we-refund-the-order)  
  The order can be refunded as soon as it is reported as paid.
* [Show Hide
  At what status can we release the goods/services?](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/faqs/globalcollect.md#body-2-at-what-status-can-we-release-the-goods-services)  
  Goods/services can be released as soon as the order reaches the status (800). Should be Captured in NAMI API response.
* [Show Hide
  Can ePrzelewy transactions be reversed?](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/faqs/globalcollect.md#body-3-can-eprzelewy-transactions-be-reversed)  
  There is no reversal risk on ePrzelewy transactions.
* [Show Hide
  Are there additional charges for consumers?](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/faqs/globalcollect.md#body-4-are-there-additional-charges-for-consumers)  
  There are no additional charges for consumers.
* [Show Hide
  Are ePrzelewy transactions authorized real-time?](https://docs.connect.worldline-solutions.com/payment-product/ePrzelewy/faqs/globalcollect.md#body-5-are-eprzelewy-transactions-authorized-real-time)  
  ePrzelewy transactions are authorized real-time