---
title: "iDEAL | Wero"
canonical_url: https://docs.connect.worldline-solutions.com/payment-product/ideal/consumer-experience
---

* [Overview](https://docs.connect.worldline-solutions.com/payment-product/ideal/overview/globalcollect.md)
* [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/ideal/countries-and-currencies/globalcollect.md)
* [Integration](https://docs.connect.worldline-solutions.com/payment-product/ideal/integration/globalcollect.md)
  * [Web](https://docs.connect.worldline-solutions.com/payment-product/ideal/integration/web/globalcollect.md)
  * [Mobile](https://docs.connect.worldline-solutions.com/payment-product/ideal/integration/mobile/globalcollect.md)
  * [Backend only](https://docs.connect.worldline-solutions.com/payment-product/ideal/integration/backend/globalcollect.md)
* [Process flows](https://docs.connect.worldline-solutions.com/payment-product/ideal/process-flows/globalcollect.md)
* [Testing](https://docs.connect.worldline-solutions.com/payment-product/ideal/testing/globalcollect.md)
* [Additional information](https://docs.connect.worldline-solutions.com/payment-product/ideal/additional-information/globalcollect.md)
* [Consumer experience](https://docs.connect.worldline-solutions.com/payment-product/ideal/consumer-experience/globalcollect.md)
* [Reporting](https://docs.connect.worldline-solutions.com/payment-product/ideal/reporting/globalcollect.md)
* [FAQ](https://docs.connect.worldline-solutions.com/payment-product/ideal/faqs/globalcollect.md)

# Consumer experience

1. On the checkout page, the consumer selects iDEAL \| Wero among other listed payment products.

![Checkout page showing EUR 10.99 order total and payment product list with iDEAL, Maestro, Visa, PayPal, American Express, and JCB.](https://docs.connect.worldline-solutions.com/dA/6d4d08b465/fileAsset/ideal-consumer-experience-checkout-page.png)

1. On the next screen, the consumer needs to scan the QR code with their banking app or select their bank from the offered list.

![iDEAL-consumer-experience-desktop-flow-redirected-to-ideal-qr-code-or-bank-list](https://docs.connect.worldline-solutions.com/dA/a5c37cf10e/fileAsset/ideal-process-flow-qr-screen.png)

1. Among the suggested bank options, the consumer selects the one they need to proceed with the payment.

![iDEAL-consumer-experience-desktop-flow-bank-selection-page](https://docs.connect.worldline-solutions.com/dA/608656542c/fileAsset/ideal-process-flow-bank-selection-screen.png)

1. After that, iDEAL \| Wero presents two status screens.

![iDEAL-consumer-experience-desktop-flow-waiting-payment-screen](https://docs.connect.worldline-solutions.com/dA/a2ee0f023e/fileAsset/ideal-process-flow-waiting-for-payment-screen.png) ![iDEAL-consumer-experience-desktop-flow-payment-successful-screen](https://docs.connect.worldline-solutions.com/dA/8144f2c0f2/fileAsset/ideal-process-flow-successful-screen.png)

1. The consumer completes the payment and is then redirected back to the order overview page.

![iDEAL-consumer-experience-desktop-flow-successful-payment](https://docs.connect.worldline-solutions.com/dA/e0bebc1a12/fileAsset/ideal-consumer-experience-successful-payment.png)
[Next Reporting](https://docs.connect.worldline-solutions.com/payment-product/ideal/reporting/globalcollect.md)