---
title: "PromptPay"
canonical_url: https://docs.connect.worldline-solutions.com/payment-product/promptpay
---

* [Overview](https://docs.connect.worldline-solutions.com/payment-product/promptpay/overview/globalcollect.md)
* [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/promptpay/countries-and-currencies/globalcollect.md)
* [Integration](https://docs.connect.worldline-solutions.com/payment-product/promptpay/integration/globalcollect.md)
* [Process flows](https://docs.connect.worldline-solutions.com/payment-product/promptpay/process-flows/globalcollect.md)
* [Testing](https://docs.connect.worldline-solutions.com/payment-product/promptpay/testing/globalcollect.md)
* [Additional information](https://docs.connect.worldline-solutions.com/payment-product/promptpay/additional-information/globalcollect.md)
* [Consumer experience](https://docs.connect.worldline-solutions.com/payment-product/promptpay/consumer-experience/globalcollect.md)
* [Reporting](https://docs.connect.worldline-solutions.com/payment-product/promptpay/reporting/globalcollect.md)
* [FAQ](https://docs.connect.worldline-solutions.com/payment-product/promptpay/faqs/globalcollect.md)

# Overview

Payment group: [Real-time banking](https://docs.connect.worldline-solutions.com/payment-methods/view-by-payment-product?payment-method=REAL-TIME_BANKING)   
Payment product ID: 740

*** ** * ** ***

PromptPay is an electronic payment solution in Thailand that aims to encourage cashless transactions and make digital payments accessible to all. It is designed to enable secure and instant payments through consumers' preferred banking apps.

At checkout, a QR code is generated and displayed, allowing consumers to scan or upload it within their banking app to complete the payment. This streamlined process simplifies transactions by eliminating the need for cash or card details, resulting in faster and more secure payments.

# Features

* Allows iframe
* Cancel refund
* Partial refunds
* Recurring
* Redirect
* Refunds
* Tokenization

# Key benefits

* Process payments locally with or without a local entity.
* Help your business receive secure and instant payments from buyers across Thailand.
* Provide your Thai consumers with a familiar payment method, enhancing their overall experience.
* Enable consumers to make payments without entering card details, simply by scanning a QR code.
* Allow consumers to collect funds locally in Thai Baht (THB) or settle cross-border in over 20 major currencies.
* Reduce risk, as PromptPay does not support chargebacks or reversals.

# Boarding

PromptPay is available as a part of our [full-service offering](https://docs.connect.worldline-solutions.com/getting-started/operating-models/full-service.md) and has a simplified boarding process:

1. Our implementation team completes and submits the online boarding to PromptPay.
2. PromptPay partner conducts a KYC verification to ensure compliance and security.
3. PromptPay partner establishes a new processing account for your business.
4. Once the account is set up, our PromptPay partner shares the account details with us.
5. We configure both pre-production and production credentials.
6. You perform end-to-end testing with our support.
7. Go live!

For other questions, you can always contact the boarding team to help you out.

[Contact us](https://docs.connect.worldline-solutions.com/support/contact/.md)
[Next Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/promptpay/countries-and-currencies/globalcollect.md)