---
title: "PromptPay"
canonical_url: https://docs.connect.worldline-solutions.com/payment-product/promptpay/testing/globalcollect
---

* [Overview](https://docs.connect.worldline-solutions.com/payment-product/promptpay/overview.md)
* [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/promptpay/countries-and-currencies.md)
* [Integration](https://docs.connect.worldline-solutions.com/payment-product/promptpay/integration.md)
* [Process flows](https://docs.connect.worldline-solutions.com/payment-product/promptpay/process-flows.md)
* [Testing](https://docs.connect.worldline-solutions.com/payment-product/promptpay/testing.md)
* [Additional information](https://docs.connect.worldline-solutions.com/payment-product/promptpay/additional-information.md)
* [Consumer experience](https://docs.connect.worldline-solutions.com/payment-product/promptpay/consumer-experience.md)
* [Reporting](https://docs.connect.worldline-solutions.com/payment-product/promptpay/reporting.md)
* [FAQ](https://docs.connect.worldline-solutions.com/payment-product/promptpay/faqs.md)

# Testing

Currently PromptPay testing capabilities are limited, and the most reliable way to conduct comprehensive end-to-end testing is within the pre-production environment.

When using the pre-production environment for testing your integration with PromptPay, please be aware that there are significant deviations from the real-time experience that consumers will encounter in the production environment.

In the pre-production environment, testing responses are simulated through a stub, which automatically provides feedback after a delay of approximately **3 seconds**. However, keep in mind that these responses are based solely on the selected amounts and do not reflect a complete user experience. Responses are predetermined and may not accurately mimic live interactions. Additionally, the Refunds via Bank Transfer (PPID 1041) cannot fully be simulated on pre-production.  
In the pre-production environment, once a payment is created and the QR code is displayed on the merchant's website, the consumer does **not** need to scan the QR code. Instead, after a delay of 3 seconds, the payment status is automatically updated on the merchant's platform based on the predetermined amount selected for the test. However, this does not reflect the actual process used in a live setting where the consumer must manually scan the QR code to complete the transaction.

#### Positive payment flow

| Country code | Currency code | Amount | Payment product ID |  Payment status  |
|--------------|---------------|--------|--------------------|------------------|
| TH           | THB           | 3800   | 740                | Successful (800) |

#### Negative payment flow

| Country code | Currency code | Amount | Payment product ID | Payment status |
|--------------|---------------|--------|--------------------|----------------|
| TH           | THB           | 3801   | 740                | Failed (120)   |
| TH           | THB           | 3802   | 740                | Expired (150)  |

[Next Additional information](https://docs.connect.worldline-solutions.com/payment-product/promptpay/additional-information.md)