---
title: "Shinhan Card (Authenticated)"
canonical_url: https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/consumer-experience
---

* [Overview](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/overview/globalcollect.md)
* [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/countries-and-currencies/globalcollect.md)
* [Integration](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/integration/globalcollect.md)
* [Process flows](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/process-flows/globalcollect.md)
* [Testing](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/testing/globalcollect.md)
* [Additional information](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/additional-information/globalcollect.md)
* [Consumer experience](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/consumer-experience/globalcollect.md)
* [Reporting](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/reporting/globalcollect.md)
* [FAQ](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/faqs/globalcollect.md)

# Consumer experience

## Desktop flow

**Step 1** -- Select the card brand to get redirected to the issuer's page/app.

![shinhan-card-authenticated-consumer-experience-desktop-flow-01](https://docs.connect.worldline-solutions.com/dA/a8a5dcaa2c/fileAsset/Shinhan-D)

**Step 2** -- Select the payment authentication option.

![shinhan-card-authenticated-consumer-experience-desktop-flow-02](https://docs.connect.worldline-solutions.com/dA/0f3aca6b7c/fileAsset/Shinhan-D - regular 02.png)

**Step 3** -- Scan the QR code via the banking app to authenticate yourself. If authentication is successful, we send the authorization request to our local partner in South Korea. Within a few seconds, you get the authorization result.

![shinhan-card-authenticated-consumer-experience-desktop-flow-03](https://docs.connect.worldline-solutions.com/dA/8a198e8519/fileAsset/Shinhan-D - regular 03.png)

**Step 4** -- Click "Continue" to proceed and get redirected back to the source website.

![shinhan-card-authenticated-consumer-experience-desktop-flow-04](https://docs.connect.worldline-solutions.com/dA/77ff35428c/fileAsset/Shinhan-D - regular 04.png)

## Desktop flow with installments

**Step 1** -- Select the card brand to proceed further.

![shinhan-card-authenticated-consumer-experience-desktop-flow-with-installments-01](https://docs.connect.worldline-solutions.com/dA/511f2e2013/fileAsset/Shinhan-D - installment 01.png)

**Step 2** -- Review the submitted installment details and click "Pay".

![shinhan-card-authenticated-consumer-experience-desktop-flow-with-installments-02](https://docs.connect.worldline-solutions.com/dA/230faa6e3a/fileAsset/Shinhan-D - installment 02.png)

**Step 3** -- Get redirected to the issuer's page/app and select the authentication option (password/QR code).

![shinhan-card-authenticated-consumer-experience-desktop-flow-with-installments-03](https://docs.connect.worldline-solutions.com/dA/25b127f07f/fileAsset/Shinhan-D - installment 03.png)

**Step 4** -- Scan the QR code via the banking app to authenticate yourself. If authentication is successful, we send the authorization request to our local partner in South Korea. Within a few seconds, you get the authorization result.

![shinhan-card-authenticated-consumer-experience-desktop-flow-with-installments-04](https://docs.connect.worldline-solutions.com/dA/47dcb204f8/fileAsset/Shinhan-D - installment 04.png)

**Step 5** -- Click "Continue" to proceed and get redirected back to the source website.

![shinhan-card-authenticated-consumer-experience-desktop-flow-with-installments-05](https://docs.connect.worldline-solutions.com/dA/ec0957c08f/fileAsset/Shinhan-D - installment 05.png)

## Mobile flow

**Step 1** -- Select the card brand to proceed further.

![shinhan-card-authenticated-consumer-experience-mobile-flow-01](https://docs.connect.worldline-solutions.com/dA/93ca2d81c5/fileAsset/Shinhan-M - regular 01.png)

**Step 2** -- Get redirected to the issuer's page/app. Select the authentication option from the list. If authentication is successful, we send the authorization request to our local partner in South Korea. Within a few seconds, you get the authorization result.

![shinhan-card-authenticated-consumer-experience-mobile-flow-02](https://docs.connect.worldline-solutions.com/dA/7692f2916f/fileAsset/Shinhan-M - regular 02.png)

![shinhan-card-authenticated-consumer-experience-mobile-flow-03](https://docs.connect.worldline-solutions.com/dA/f2f1850675/fileAsset/Shinhan-M - regular 03.png)

**Step 3** -- Click "Continue" to proceed and get redirected back to the source website.

![shinhan-card-authenticated-consumer-experience-mobile-flow-04](https://docs.connect.worldline-solutions.com/dA/b8c0d92b30/fileAsset/Shinhan-M - regular 04.png)

## Mobile flow with installments

**Step 1** -- Select the card brand to proceed further.

![shinhan-card-authenticated-consumer-experience-mobile-flow-with-installments-01](https://docs.connect.worldline-solutions.com/dA/b52529c43c/fileAsset/Shinhan-D - installment 01-1.png)

**Step 2** -- Review the submitted installment details and click "Pay".

![shinhan-card-authenticated-consumer-experience-mobile-flow-with-installments-02](https://docs.connect.worldline-solutions.com/dA/dc61ea85d7/fileAsset/Shinhan-D - installment 02-1.png)

**Step 3** -- Get redirected to the issuer's page/app. Select the authentication option from the list. If authentication is successful, we send the authorization request to our local partner in South Korea. Within a few seconds, you get the authorization result.

![shinhan-card-authenticated-consumer-experience-mobile-flow-with-installments-03](https://docs.connect.worldline-solutions.com/dA/dc27c0c919/fileAsset/Shinhan-D - installment 03-1.png)

![shinhan-card-authenticated-consumer-experience-mobile-flow-with-installments-04](https://docs.connect.worldline-solutions.com/dA/482b5e61fa/fileAsset/Shinhan-D - installment 04-1.png)

**Step 4** -- Click "Continue" to proceed and get redirected back to the source website.

![shinhan-card-authenticated-consumer-experience-mobile-flow-with-installments-05](https://docs.connect.worldline-solutions.com/dA/0242ec7c42/fileAsset/Shinhan-D - installment 05-1.png)
[Next Reporting](https://docs.connect.worldline-solutions.com/payment-product/shinhan-card-authenticated/reporting/globalcollect.md)
