---
title: "Trustly"
canonical_url: https://docs.connect.worldline-solutions.com/payment-product/trustly/overview
---

* [Overview](https://docs.connect.worldline-solutions.com/payment-product/trustly/overview/globalcollect.md)
* [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/trustly/countries-and-currencies/globalcollect.md)
* [Integration](https://docs.connect.worldline-solutions.com/payment-product/trustly/integration/globalcollect.md)
* [Process flows](https://docs.connect.worldline-solutions.com/payment-product/trustly/process-flows/globalcollect.md)
* [Testing](https://docs.connect.worldline-solutions.com/payment-product/trustly/testing/globalcollect.md)
* [Additional information](https://docs.connect.worldline-solutions.com/payment-product/trustly/additional-information/globalcollect.md)
* [Consumer experience](https://docs.connect.worldline-solutions.com/payment-product/trustly/consumer-experience/globalcollect.md)
* [Reporting](https://docs.connect.worldline-solutions.com/payment-product/trustly/reporting/globalcollect.md)
* [FAQ](https://docs.connect.worldline-solutions.com/payment-product/trustly/faqs/globalcollect.md)

# Overview

Payment group: [Real-time banking](https://docs.connect.worldline-solutions.com/payment-methods/view-by-payment-product?payment-method=REAL-TIME_BANKING)   
Payment product ID: 806

*** ** * ** ***

Trustly is a global leader in open banking payments, enabling your consumers to pay with a bank transfer and get a real-time confirmation by
the end of the checkout process. With over a decade of experience and innovation in digital account-to-account payments, Trustly is connected to over
6,000 banks, is used by over 8,000 merchants, and has a consumer reach of 524 million.

The solution allows consumers to pay directly from their bank account in a secure and user-friendly way. The pre-defined payment instructions with
real-time feedback enable you to release the orders right after completion. Refunds are processed through the same network to guarantee that your
consumers get their money as quickly as possible.

# Features

* Allows iframe
* Cancel refund
* Partial refunds
* Recurring
* Redirect
* Refunds
* Tokenization

# Key benefits

* **0%** **chargebacks** : payments cannot be chargebacked after processing, protecting your revenue.
* **High order value optimized** : high conversion for large baskets, fewer declines, and a 99% acceptance rate.
* **Frictionless user experience** : consumers confirm payments using fingerprint or Face ID authentication without entering card details or undergoing additional authentication steps.
* **Reduced fraud risks:** transactions are protected by bank-level security with embedded strong customer authentication and verified recipient confirmation.

# Boarding

Trustly is available as a part of our [full-service](https://docs.connect.worldline-solutions.com/getting-started/operating-models/full-service.md) offering and has a simplified boarding process:

1. Our merchant implementation team completes the online boarding form \& submits it to Trustly.
2. Trustly completes KYC.
3. Trustly sets up a new processing account for your business.
4. Trustly shares a new processing account with us.
5. We configure pre-production and production credentials for you.
6. You run the end-to-end testing with the support of our merchant implementation team.
7. Go live!

For other questions, you can always contact the boarding team to help you out.

[Contact us](https://docs.connect.worldline-solutions.com/support/contact/.md)
[Next Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/trustly/countries-and-currencies/globalcollect.md)