--- title: "Trustly" canonical_url: https://docs.connect.worldline-solutions.com/payment-product/trustly/testing/globalcollect --- * [Overview](https://docs.connect.worldline-solutions.com/payment-product/trustly/overview.md) * [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/trustly/countries-and-currencies.md) * [Integration](https://docs.connect.worldline-solutions.com/payment-product/trustly/integration.md) * [Process flows](https://docs.connect.worldline-solutions.com/payment-product/trustly/process-flows.md) * [Testing](https://docs.connect.worldline-solutions.com/payment-product/trustly/testing.md) * [Additional information](https://docs.connect.worldline-solutions.com/payment-product/trustly/additional-information.md) * [Consumer experience](https://docs.connect.worldline-solutions.com/payment-product/trustly/consumer-experience.md) * [Reporting](https://docs.connect.worldline-solutions.com/payment-product/trustly/reporting.md) * [FAQ](https://docs.connect.worldline-solutions.com/payment-product/trustly/faqs.md) # Testing You have two flexible options for testing Trustly: 1. Global Collect's Test Scenario Selector (Recommended) --- This is your default testing environment. It lets you quickly simulate different payment scenarios without additional setup, making it ideal for getting started right away. 2. Trustly's Test Environment --- If you prefer to test directly with Trustly's environment, simply contact your implementation manager. They'll help you switch the configuration so you can test against Trustly's systems. # Test Scenario Selector The Test Scenario Selector allows you to select payment product-specific test cases and specify the feedback timeframe. You must be onboarded for Trustly (Payment Product ID: 806) in pre-production to use it. The Test Scenario Selector replaces the redirection to the third-party provider's test environment for payment completion, as described in the [Trustly Integration Section.](https://docs.connect.worldline-solutions.com/payment-product/trustly/integration/globalcollect.md) To access the Test Scenario Selector, go to the [Configuration Center in the pre-production environment](https://login.preprod.connect.worldline-solutions.com/auth/realms/ingenico/protocol/openid-connect/auth?response_type=code&client_id=ConfigurationCenter&redirect_uri=https%3A%2F%2Faccount.preprod.connect.worldline-solutions.com&state=ee972166-10ae-4559-824e-e37783d648e3&login=true&scope=openid) and click the API Explorer. You can then select either Create Hosted Checkout or Create Payment to test your integration. ## Payment flow feedback types for Trustly When testing Trustly in the pre-production environment, you can select from the following feedback types: * Immediate notification: The test case response is returned immediately. * Delayed notification (15 minutes): The test case response is returned within 15 minutes. * Delayed notification (1--24 hours): The test case response is returned within 1 to 24 hours. * Consumer failed to return: The consumer exits the session before being redirected back to your site. ## How to test Trustly On the Test Scenario Selector page, a number of applicable test scenarios are displayed: * Test case result (the outcome of the test case). * Payment flow feedback (the timeframe within which feedback needs to be received). ![Test_scenario_selector_trustly_1.png](https://docs.connect.worldline-solutions.com/dA/729107a0a8/test_scenario_selector_trustly_1.png?language_id=1) Only one test scenario can be simulated at a time. 1. Select **one** Test case result and **one** of the applicable Payment flow feedback options. The **refund outcome** can also be selected at this step if you would like to refund the transaction at a later stage. ![Test_scenario_selector_trustly_2.png](https://docs.connect.worldline-solutions.com/dA/48cf5471af/test_scenario_selector_trustly_2.png?language_id=1) 1. Click on the Submit button. ![Test_scenario_selector_trustly_3.png](https://docs.connect.worldline-solutions.com/dA/9e3473c55c/test_scenario_selector_trustly_3.png?language_id=1) 1. The transaction result is displayed. ![Payment status page showing EUR 100.00 order summary with three items and Your payment is successful confirmation message](https://docs.connect.worldline-solutions.com/dA/78bf6eca7e/trustly_sc_3.png?language_id=1) ### Test scenarios | Scenario | Description | End status | Payment flow feedback | |--------------------------|---------------------------------------------------------------------|-----------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------| | Successful | Simulates a transaction successfully completed at the consumer bank | CAPTURED (800/900) or PAID (1000) | * Immediate Notification * Delayed Notification (15 minutes) * Delayed Notification (Next day) * Delayed Notification (Next day) * Consumer failed to return | | Cancelled (unsuccessful) | Simulates a transaction cancelled by the 3rd party | REJECTED (125) | Immediate notification | ### Testing refunds * You can select refund scenarios on the Test Scenario along with the test case result and payment flow feedback. * Only transactions in PAID status (1000) can be refunded, as described in [Refunds and Cancellations.](https://docs.connect.worldline-solutions.com/accepting-payments/payment-scenarios/refunds-and-cancellations.md) ![Testing_refunds_trustly_1.png](https://docs.connect.worldline-solutions.com/dA/96624ecc03/testing_refunds_trustly_1.png?language_id=1) ### Refund scenarios You can select refund scenarios only when you choose a Successful test case result and a payment flow feedback type. | Scenario | Description | End status | |--------------|-------------------------------------------------------|------------| | Successful | Simulates a successfully completed transaction refund | 1800 | | Unsuccessful | Simulates a transaction refund that was rejected | # Trustly test environment You can test Trustly through their test environment. To test different scenarios, use the [API Explorer](https://docs.connect.worldline-solutions.com/documentation/api-explorer.md) available through your [Configuration Center](https://docs.connect.worldline-solutions.com/documentation/configuration-center.md) account. Depending on your integration option, you can use different API calls for testing. For MyCheckout hosted payment pages, send [POST /hostedcheckouts](https://apireference.connect.worldline-solutions.com/s2sapi/v1/en_US/java/hostedcheckouts/create.html?paymentPlatform=ALL) API request and validate response: * HTTP status code=201 * partialRedirectUrl contains a link POST HOSTEDCHECKOUTS REQUESTCopy code ```hljs javascript language-javascript { "order": { "references": { "merchantReference": "Example Merchant Reference" }, "amountOfMoney": { "amount": 8500, "currencyCode": "EUR" }, "customer": { "contactDetails": { "emailAddress": "connect@worldline.com" }, "merchantCustomerId": "11011011", "billingAddress": { "countryCode": "NL" } } }, "hostedCheckoutSpecificInput": { "variant": "100", "locale": "en_GB" } } ``` 1. Click the link in the response to access the hosted page displaying your selected variant. Then select Trustly from the payment product list. ![Trustly sc_1.png](https://docs.connect.worldline-solutions.com/dA/d36d8accd5/trustly sc_1.png?language_id=1) 1. For your own payment pages testing, send Create payment\>[POST /v1/{merchantId}/payments](https://apireference.connect.worldline-solutions.com/s2sapi/v1/en_US/java/payments/create.html?paymentPlatform=ALL) API request and validate response: * HTTP status code=201 * merchantAction.redirectURL contains a link to the provider's page * payment.statusOutput.statusCode=20 POST PAYMENTS REQUESTCopy code ```hljs javascript language-javascript { "order": { "references": { "merchantReference": "Example Merchant Reference" }, "amountOfMoney": { "currencyCode": "EUR", "amount": 8500 }, "customer": { "personalInformation": { "name": { "firstName": "John", "surname": "Smith" } }, "contactDetails": { "emailAddress": "connect@worldline.com" }, "merchantCustomerId": "11011011", "billingAddress": { "countryCode": "NL" } } }, "redirectPaymentMethodSpecificInput": { "redirectionData": { "returnUrl": "https://example.org/return" }, "paymentProductId": 806 } } ``` POST PAYMENTS RESPONSECopy code ```hljs javascript language-javascript { "creationOutput": { "additionalReference": "Example Merchant Ref", "externalReference": "Example Merchant Reference" }, "merchantAction": { "actionType": "REDIRECT", "redirectData": { "RETURNMAC": "0b478cfe34dd4f6a914165b9af7c80b7", "redirectURL": "https://orb-ams1.gc.preprod.gi.worldline-solutions.com/orb/orb?ACTION=DO_START&REF=000008800410000075260000100001&MAC=3a1559f6e956410bbfdea491e824e359" }, "showData": [] }, "payment": { "id": "000008800410000075260000100001", "paymentOutput": { "amountOfMoney": { "amount": 8500, "currencyCode": "EUR" }, "references": { "merchantReference": "Example Merchant Reference", "paymentReference": "T88400063ZXA" }, "paymentMethod": "redirect", "redirectPaymentMethodSpecificOutput": { "paymentProductId": 806 } }, "status": "REDIRECTED", "statusOutput": { "isCancellable": true, "isRetriable": false, "statusCategory": "PENDING_PAYMENT", "statusCode": 20, "statusCodeChangeDateTime": "20260428170937", "isAuthorized": false, "isRefundable": false } } } ``` 1. Fill the required fields **First name** and **Surname** , and click **Pay.** **![Truslty_sc_2.png](https://docs.connect.worldline-solutions.com/dA/f0730fe5e3/truslty_sc_2.png?language_id=1)** 1. You will be redirected to the Trustly page. To proceed with your test payment, select **Set order options** and click **Continue.** ![Trustly_test_system_1.png](https://docs.connect.worldline-solutions.com/dA/7102d9634b/trustly_test_system_1.png?language_id=1) 1. Select the test cases from the overview on this page. ![Trustly_test_system_2.png](https://docs.connect.worldline-solutions.com/dA/3c0d8f0a9a/trustly_test_system_2.png?language_id=1) 1. After you select a bank, the checkout requests a login or personal ID. * For all countries except Sweden, enter a value with 6 or more characters using only lowercase a--z and digits 0--9. Do not use spaces, hyphens, underscores, periods, commas, or special characters. When your input meets these requirements, the Continue button is enabled. * For Sweden, enter a Swedish personal identity number (personnummer). You can use a synthetic number as long as it follows the valid format. The format is YYMMDDNNNN (10 digits) or YYYYMMDDNNNN (12 digits), with the last digit as a checksum. Example synthetic numbers: 1212121212 (10 digits) or 190112311113 (12 digits). These rules apply only in the test environment. Do not use real consumer credentials. ![Trustly_test_system_3.png](https://docs.connect.worldline-solutions.com/dA/ecbcbd5a03/trustly_test_system_3.png?language_id=1) 1. Enter the one-time code displayed on the checkout and select **Continue.** ![Trustly_test_system_-4.png](https://docs.connect.worldline-solutions.com/dA/7fedea6cb7/trustly_test_system_-4.png?language_id=1) 1. Select a test bank account and select **Continue.** ![Trustly_test_system_5.png](https://docs.connect.worldline-solutions.com/dA/549ec58f49/trustly_test_system_5.png?language_id=1) 1. Enter the one-time code from the checkout and select **Confirm Payment.** ![Trustly_test_system_6.png](https://docs.connect.worldline-solutions.com/dA/6c290bd2f1/trustly_test_system_6.png?language_id=1) 1. The payment result displays in the browser. When the countdown completes or you select **Return to Merchant**, you are redirected to the website. ![Trustly_sc_3.png](https://docs.connect.worldline-solutions.com/dA/78bf6eca7e/trustly_sc_3.png?language_id=1) ## Testing refunds To start a refund process, you should use the API call [POST /v1/{merchantId}/payments/{paymentId}/refund](https://apireference.connect.worldline-solutions.com/s2sapi/v1/en_US/java/payments/refund.html?paymentPlatform=ALL). This action is only applicable if the payment status is PAID. If you wish to refund the full order amount, you can do so by sending a request using the same API call, but with an empty body. Refer to the integration guide on specifics around Trustly refunds: [https://docs.connect.worldline-solutions.com/payment-product/trustly/integration/globalcollect#refund](https://docs.connect.worldline-solutions.com/payment-product/trustly/integration/globalcollect.md#refund) [Next Additional information](https://docs.connect.worldline-solutions.com/payment-product/trustly/additional-information.md)