---
title: "WeChat Pay"
canonical_url: https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/faqs
---

* [Overview](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/overview/globalcollect.md)
* [Countries \& currencies](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/countries-and-currencies/globalcollect.md)
* [Integration](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/integration/globalcollect.md)
* [Process flows](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/process-flows/globalcollect.md)
* [Testing](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/testing/globalcollect.md)
* [Additional information](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/additional-information/globalcollect.md)
* [FAQ](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/faqs/globalcollect.md)

# FAQ

* [Show Hide
  Do I need to have a separate contract with WeChat Pay?](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/faqs.md#body-1-do-i-need-to-have-a-separate-contract-with-wechat-pay)  
  There is no need to sign a separate contract with WeChat Pay.
* [Show Hide
  What consumers does WeChat Pay service?](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/faqs.md#body-2-what-consumers-does-wechat-pay-service)  
  WeChat Pay services consumers from China.
* [Show Hide
  Can WeChat Pay payments be reversed by the consumer?](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/faqs.md#body-3-can-wechat-pay-payments-be-reversed-by-the-consumer)  
  Payments via WeChat Pay cannot be reversed by the consumer. You can refund the money back to the consumer's WeChat Pay account.
* [Show Hide
  Does WeChat Pay support refunds?](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/faqs.md#body-4-does-wechat-pay-support-refunds)  
  Yes, WeChat Pay supports full refunds, partial refunds, and multiple-partial refunds.
* [Show Hide
  Do I need to undergo a boarding process with WeChat Pay?](https://docs.connect.worldline-solutions.com/payment-product/wechat-pay/faqs.md#body-5-do-i-need-to-undergo-a-boarding-process-with-wechat-pay)  
  Worldline will take care of the boarding process on your behalf.