---
title: "Two-factor authentication"
canonical_url: https://docs.connect.worldline-solutions.com/support/faq/connect/two-factor-authentication
---

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4. Two-factor authentication

# Two-factor authentication

* [Show Hide
  How do you set up two-factor authentication after it's launched and you're a new user? Will that always be through logging in and having the setup screen?](https://docs.connect.worldline-solutions.com/support/faq/connect/two-factor-authentication.md#body-1-how-do-you-set-up-two-factor-authentication-after-it-s-launched-and-you-re-a-new-user-will-that-always-be-through-logging-in-and-having-the-setup-screen)  
  Yes, you'll always have the request to set up two-factor authentication as the first screen.
* [Show Hide
  How long do we show the QR code to set up two-factor authentication?](https://docs.connect.worldline-solutions.com/support/faq/connect/two-factor-authentication.md#body-2-how-long-do-we-show-the-qr-code-to-set-up-two-factor-authentication)  
  There are no specific timing restrictions for showing the QR code.
* [Show Hide
  Can all apps be used to set up two-factor authentication or only Google Authenticator and Microsoft Authenticator?](https://docs.connect.worldline-solutions.com/support/faq/connect/two-factor-authentication.md#body-3-can-all-apps-be-used-to-set-up-two-factor-authentication-or-only-google-authenticator-and-microsoft-authenticator)  
  There are many available authenticator apps that can be used for setting up two-factor authentication. However, we recommend using one of the following ones: Google Authenticator, Microsoft Authenticator.
* [Show Hide
  How often does the key change that you must enter in the authenticator app if you're not able to scan the QR code?](https://docs.connect.worldline-solutions.com/support/faq/connect/two-factor-authentication.md#body-4-how-often-does-the-key-change-that-you-must-enter-in-the-authenticator-app-if-you-re-not-able-to-scan-the-qr-code)  
  The key changes automatically every 30 seconds.
* [Show Hide
  Can two-factor authentication be disabled for an account?](https://docs.connect.worldline-solutions.com/support/faq/connect/two-factor-authentication.md#body-5-can-two-factor-authentication-be-disabled-for-an-account)  
  No, due to security reasons, it can't be disabled.
* [Show Hide
  What are other words for two-factor authentication?](https://docs.connect.worldline-solutions.com/support/faq/connect/two-factor-authentication.md#body-6-what-are-other-words-for-two-factor-authentication)  
  * 2FA: abbreviation of two-factor authentication
  * Two-step authentication