SEPA Direct Debit

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Additional information

No entity requirements for offering direct debits
No additional application and contracting procedures are necessary
SEPA Direct Debit is only supported through our REST API or JavaScript SDK
Mandates are not supported via MyCheckout hosted payment pages
Mandate management services are not offered; for guidelines and references, please consult the European Payments Council's official website on SEPA Direct Debit mandate management

SEPA Direct Debits are offered in a full-service model, meaning we collect and report the funds. Status changes that affect the financial position (like refunds and payments) will be documented in our standard reports, as described in the Reporting section.

Refunds

Refunds on this payment product are made via Bank Transfer (Payment Product ID 1070) and can be processed in two ways:

Submitting a refund action on the order via API call
Pushing the refund button on the Payment Console

Please be aware that the total value of the refunds submitted on the order may not exceed the total amount paid on the payment. The maximum timeline for processing a refund is 180 days.