EU Accessibility Act and WCAG 2.2

EU Accessibility Act and WCAG compliance ensures payment pages are accessible to users with disabilities, preventing legal liability and expanding market reach.

We have upgraded the MyCheckout hosted payment pages to conform to WCAG 2.2 Level AA and EAA. As a result, the pages are:

• Fully compliant with WCAG 2.1 Level AA,
• And therefore fully compliant with Clauses 9.1 to 9.4 and Clause 9.6 of the EU Accessibility Act

In addition, MyCheckout hosted payment pages meet the following clauses of EU Accessibility Act:

• Clause 5 (Generic Requirements): General accessibility principles are integrated throughout the design and technical development.
• Clause 12 (Documentation and Support Services): Support materials and documentation are made available and in accessible formats.

Overview of changes for WCAG 2.2 compliance

We validated and enhanced the MyCheckout hosted payment pages according to WCAG 2.2 Success Criteria (Level A and AA). This means that your payment pages:

• Can be used with screen readers: All icons, buttons, and input fields are announced correctly to assistive technologies. 
• Are fully keyboard accessible: Customers can navigate and interact with the entire payment page using only a keyboard.
• Are responsive and mobile-friendly: The page layout adjusts to different screen sizes and orientations, making the experience accessible across devices.
• Support zooming up to 400% without loss of content or functionality: Customers can enlarge the page without horizontal scrolling or hidden content.
• Use clear labels and instructions: All input fields are properly labeled, avoiding placeholder-only designs, helping users complete payment forms accurately.
• Provide accessible error handling: If users make mistakes, errors are announced and explained in a way that is understandable and accessible.
• Follow strong compatibility standards: The pages are coded to ensure they can be accurately processed by assistive technologies and different browsers.

Other clauses of the EAA, which are about voice communication, video content, hardware requirements, and emergency services, are not applicable to the hosted payment pages. Read more on the European Accessibility Act and WCAG 2.2.

Co-badged cards

Regulation (EU) 2015/751 Article 8 requires merchants in the European Economic Area to let co-badged cardholders choose their preferred card network and to process both the initial and any recurring payments using that selection. MyCheckout’s hosted payment pages for Connect deliver a user-friendly implementation that meets these requirements. Here is how MyCheckout works:

• The moment a card number is entered, MyCheckout recognizes all available networks without any additional integration effort.
• Each network’s logo and text label are displayed with identical size, clarity and prominence, ensuring customers immediately see all supported options.
• When multiple networks are detected, selections appear beneath the card input. Customers select their preferred network with a single click, and MyCheckout processes the payment according to that choice.

This end-to-end solution keeps your integration fully compliant with EU regulations while providing a seamless checkout experience to your customers.