Troy

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Reporting

Payment console

Troy Card payments are available in our payment console under the credit card payment method section.

Scheduled reports

In the daily transactional reports, known as the WX file, the Troy Card transactions will be shown as credit card transactions. This report will contain information about the following:

• payments: XIP (Captured Payment), +IP (Payment Received), -IP (Correction of Payment)
• refunds: -RF (Refund), +RF(Correction of Refund)
• reversal (chargeback): -RI (Reversal of Payments, Chargeback); +RI (Correction on Reversal, Chargeback Refunds)

All the reports will be shared via secure file transfer (SFT), details for which you'll get during technical onboarding.