Troy Debit

Overview

Payment group: Cards (debit & credit)
Payment product ID: 189

Troy is the only domestic card scheme in Turkey. With over 200 million cards in circulation, Turkey is one of the world's top card payment markets. Integrate Troy as one of the available payment options to offer a local experience for Turkish consumers without a need for your business to have a local entity.

Troy provides a service known as GO – Güvenli Öde, crafted to improve transaction security using authentication. To complete a purchase, customers input their Troy card number on the payment page and click "Purchase." The system sends a text message with a security code to their mobile phones, fostering a swift and effortless checkout.

The onboarding process for your account includes the active participation of local acquirers, but we handle all the organizational complexities ourselves. We also translate and standardize reasons for declined payments specific to local processors. While a declined payment is never ideal, this process makes it easier to understand why it happened. As a result, we can offer clearer guidance to your customers on what steps they need to take to turn a failed payment into a successful one.

Features

3D Secure
Chargebacks
Delayed captures
Disputes
Industry-specific data
Installments
Multiple/partial refunds
Partial captures
Recurring
Refunds
Tokenization

Key benefits

Optimized user experience with local card brands
Access to all types of the issued cards (both co-branded and local ones)
Payments are processed locally with or without a local entity
Higher payment security with local 3D Secure requiring no additional implementation
No scheme fees and cardholder surcharges for accepting cross-border payments
No additional costs on top of the credit card processing expense
Collecting funds locally in Turkish Lira or cross-border in 20+ major currencies
Straightforward onboarding with multiple local acquirers
Standardized decline codes of multiple acquirers to optimize error handling

Boarding

This product is only available for the full-service offering. Depending on your business model, you should comply with tax liability terms. Please reach out to your account or sales manager with the following information prepared:

Your name, phone number, website's URL, tax ID
Preference for the following services:
- manual or automatic capture
- 3D Secure authentication
- recurring, credential on file, or one-off payments
- installment payments and the range for installment count
- settlement type (cross-border remittance in non-TRY currency or local remittance in TRY currency)
Expected go-live quarter and year (for example, Q2 2024)

For other questions, you can always contact the boarding team to help you out.