Process flows
Below, you'll find a detailed explanation of the statuses for payments across various flows. In order to integrate Webpay, please refer to our API Reference
Transaction states
- CREATED – initial state of a transaction. If a transaction remains in this state, it indicates a problem.
- PENDING APPROVAL – the transaction is awaiting your approval to capture the funds. This applies to transactions requiring manual merchant approval before processing.
- CAPTURED – the transaction was completed successfully, and we have received confirmation that the funds are on their way.
- PAID – we have collected the funds and will begin the remittance process to you.
- CANCELLED – the payment was canceled by either you or the consumer. This is the final state.
- REFUND REQUESTED – the payment refund was requested by the consumer.
- REFUND PENDING – the transaction is awaiting your approval for refund.
- REFUNDED – this is a final state indicating the funds have been refunded to the consumer.
Payment flow
In order to integrate Webpay, please refer to our API Reference
- The consumer places an order and selects Webpay as the payment option.
- The consumer is redirected to the Webpay page, which displays different options to complete the payment.
- The consumer selects a card to pay and completes the payment using their bank authentication details.
- The payment status is updated and communicated to you and the consumer is redirected to the returnURL sent on the payment request.
- The consumer's bank sends the funds and references to Webpay, which is forwarded to us.
- We receive the funds and gather statements to process all incoming payments.
- We remit the funds and provide you with a detailed report.