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iDEAL

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Consumer experience

  1. On the checkout page, the consumer selects iDEAL among other listed payment products.
iDEAL-consumer-experience-desktop-flow-checkout-screen
  1. On the next screen, the consumer needs to scan the QR code with their banking app or select their bank from the offered list.
iDEAL-consumer-experience-desktop-flow-redirected-to-ideal-qr-code-or-bank-list
  1. Among the suggested bank options, the consumer selects the one they need to proceed with the payment.
iDEAL-consumer-experience-desktop-flow-bank-selection-page
  1. After that, iDEAL presents two status screens.
iDEAL-consumer-experience-desktop-flow-waiting-payment-screen iDEAL-consumer-experience-desktop-flow-payment-successful-screen
  1. The consumer completes the payment and is then redirected back to the order overview page.
iDEAL-consumer-experience-desktop-flow-successful-payment Next Reporting