Our platform has a two-layer reporting model for transactions.

• Online reporting

Online transactions are always reported online with a confirmation message that also includes an approval or rejection.

• Daily offline operational reports

The daily payment reports give an overview of all payments that are processed during that day, breaking down the information per transaction level.

Operational reports

Insights

Insights is our unified merchant portal that gives you real-time visibility and actionable intelligence across your entire payment portfolio. Insights consolidates transaction monitoring, conversion funnel intelligence, authorization rate benchmarking, and settlement reconciliation into a modern, single-pane interface available to all merchants at no additional cost. Whether you are analyzing approval rates against industry benchmarks, managing disputes and refunds, or reconciling multi-currency payouts, Insights equips your operational, financial, and technical teams with the transparent payments data they need to optimize checkout conversion and grow your business.

WX file

This operational report contains details about all processed orders and collected transactions, as well as the total amount due per currency. A separate report is created for each merchant ID/Account ID/Contract ID. This report is required to allow you to update your order management system based on the payment activity processed by the our platform on your behalf.

The file is available in XML, CSV and ASCII format and is uploaded 7 days per week directly to your designated secure file transfer (SFT) environment before 0:00 CET.

Please contact the merchant services department for the full technical specifications of these reports.

Financial report

The Financial Report is produced daily (Monday to Friday). Based upon your set-up requirements, certain data elements within the reported sections and certain sections themselves may not be applicable.

For example; if it has been agreed to remit daily, the remittance section will contain data on a daily basis, while if it has been agreed to remit weekly, the remittance overview sections will only contain data on a Friday (our weekly remittance cut-off).
Since processing and collections take place daily, the Operational Overview will contain data on a daily basis.

The financial report file is available in the following formats:

• PDF
• CSV
• XML UTF8