FAQ
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What makes Pix so successful?
- It works 24 hours a day, every day of the week, including weekends and holidays.
- It is free for individual payers and the cost in other cases is low.
- Transactions can be made directly from the cell phone, using a bank app or from a digital wallet.
- The recipient does not have to wait for the payment, the feature is available in the account in real time.
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How does the refund flow work?
- You send the request for refund to Worldline.
- Worldline sends it to Pix Partner.
- Pix Partner converts the QR code into consumer's Pix Key and processes the refund. If it does not work (1% of the cases), they will send an email to the consumer to collect their bank account details.
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How quick is the Pix transaction confirmation?
Pix transactions are confirmed instantly in most cases, often within seconds. Webhooks help notify your system immediately, improving the user experience.
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Is there a limit to how much can be paid via Pix?
Limits depend on the bank and are set by the Central Bank of Brazil. Usually, the maximum daily limit per transaction is set by consumer on their bank, but for most transactions, the limits are high enough for typical use.