FAQ
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How do you set up two-factor authentication after it's launched and you're a new user? Will that always be through logging in and having the setup screen?
Yes, you'll always have the request to set up two-factor authentication as the first screen.
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How long do we show the QR code to set up two-factor authentication?
There are no specific timing restrictions for showing the QR code.
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Can all apps be used to set up two-factor authentication or only Google Authenticator and Microsoft Authenticator?
There are many available authenticator apps that can be used for setting up two-factor authentication. However, we recommend using one of the following ones: Google Authenticator, Microsoft Authenticator.
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How often does the key change that you must enter in the authenticator app if you're not able to scan the QR code?
The key changes automatically every 30 seconds.
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Can two-factor authentication be disabled for an account?
No, due to security reasons, it can't be disabled.
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What are other words for two-factor authentication?
- 2FA: abbreviation of two-factor authentication
- Two-step authentication